We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.If your return is accepted, you will be notified by email or you can check return status on your Account Center.You can always contact us for any return questions at care@jlood.com. Or you can contact us directly on 01210999989.Damages and IssuesPlease inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so thatwe may evaluate the issue and make it right.For more info please visit our return policy page.